This Privacy Policy (hereinafter the "Privacy Policy") applies to the use of the services provided through the website (hereinafter, the "Website"), by Pulsaclass S.A.S. and its affiliates (hereinafter, "CHILL IT" and together with the User, the "Parties" and each of them, the "Party") for the purpose of providing the User with information related to instantaneous cooling devices for beverages (hereinafter, the "Products"). Likewise, through this Website, CHILL IT offers the User the possibility of sending comments, queries or suggestions, (hereinafter and in their entirety, the "Services").

The mere access to the Website and/or the use of the Service confers on the person who does so the status of user of CHILL IT (hereinafter the "User") and expresses the full and unreserved acceptance of each and every one of the clauses of the Privacy Policy in the version published by CHILL IT at the very moment the User accesses the Website or uses the Service. Consequently, the Privacy Policy shall constitute a valid and binding agreement between the User and CHILL IT in relation to privacy. Likewise, the use of the Service expresses the User's full and unreserved acceptance of the Terms and Conditions of use of the Service (hereinafter, the "Terms and Conditions") published by CHILL IT on the Website.


For CHILL IT, the privacy of the User's personal data is very important. In the event that the User has any questions about the Privacy Policy, or about its Website, he/she must contact CHILL IT, at any time, by sending an email to [email protected].

As indicated in the Terms and Conditions, the CHILL IT Website is, unless otherwise indicated, for information purposes only, as the manufacture is carried out internationally by the company IMBERA COOLING, a company belonging to the FEMSA group, and the distribution and marketing of the Products will be carried out by third parties. which will be determined according to the jurisdiction in which the User is located (hereinafter, the "Third Party Marketers").

1.1. The User agrees that CHILL IT may collect information using cookies, tags and other methods (such as the information provided by the User when registering and/or using the Website and/or the Service).

1.2. Likewise, CHILL IT may collect and/or store the User's IP (Internet Protocol) number or address in order to improve the quality of the Service provided through the Website. The storage by CHILL IT of the IP number of the User's devices allows them to be identified at the time of logging into their individual accounts. It also facilitates the diagnosis of any connection problems that may exist on the Website, improving the quality of the Service.

An Internet Protocol (IP) number or address is a numerical identification that distinguishes an electronic computing device (such as a computer, a personal telephone with network access, a tablet, a PDA, etc.) that connects to a computer network (e.g., the Internet).

CHILL IT provides the User with the possibility of accessing a contact module in order to communicate with CHILL IT (hereinafter, the "Contact Form") for which it may request the User and store the following personal data: (i) name and surname and/or company name; (ii) email; (iii) DNI and/or CUIT; (iv) telephone number (v) and other information provided by the User for the purpose of applying for the purpose of being an employee or representative of Chill It; hereinafter referred to as "Personal Data". The collection of information allows us to offer the User a personalized service that is tailored to their needs in order to provide the best possible experience.

1.3. CHILL IT may collect information from the User using cookies and/or tags or any other automated information detection method provided by the tools offered by the Website. The information collected by CHILL IT may include browsing behavior, IP address, logs, and other types of information.

2.1. CHILL IT will store and use the information provided by the User and that collected by CHILL IT for the period necessary to fulfill the purpose of analyzing it and to be able to provide Users with the best possible Service.

2.2. Any person who has provided personal contact information through the CHILL IT Website may send an email to [email protected] in order to update, delete and/or correct their personal contact information. CHILL IT will respond to this request within 5 (five) days of receiving it via email.

2.3. CHILL IT will use the information provided by Users and that collected by CHILL IT to analyze the conduct and behaviors of Users as such, such as their geographical locations, their usage sessions, permanence on the Website, frequency of use, in order to try to improve its Service and try to provide them with better solutions to their needs.

2.4. CHILL IT may share the User's information with Third Party Marketers intended to manufacture, distribute or sell the Products existing on the Website, for commercial or similar purposes in order to fulfill the purpose of the CHILL IT Service and improve its quality. Generally, these companies or websites have their own data privacy policies for the purpose of data protection. In any case, CHILL IT will make its best efforts to ensure that the privacy of the information shared is protected in the best possible way. Where applicable, CHILL IT will attempt to sign express agreements on data protection and information privacy. Notwithstanding the foregoing, CHILL IT shall not be liable for any damages caused by such companies and/or websites in terms of their duty of protection, confidentiality and privacy of the data they handle.

2.5. The CHILL IT Website may contain links to other websites that are not owned by CHILL IT. Consequently, CHILL IT shall not be liable for the actions of such websites, to which this Privacy Policy shall not apply. We recommend that you review the detailed privacy policy on those websites to understand the information collection procedures they use and how they protect your personal data.

2.6. CHILL IT will keep the Personal Data provided by the User during the period in which the latter uses the Website and/or uses the Service in order to provide the best Service.

2.7. Once the relationship between the Parties has ended, for whatever reason, CHILL IT reserves the right to keep the aforementioned information for a period of 10 years and/or until the end of the purpose of its processing. After the aforementioned period, CHILL IT will proceed to the destruction of the Personal Data.

2.8. CHILL IT will use the information provided by the Users and that collected by CHILL IT if requested by courts, or national or international state bodies that require it and request it in the corresponding way.

3.1. Solely to fulfill the purposes set out in this Privacy Policy and for the purposes of providing the Service, CHILL IT may disclose Personal Data and/or personal information, where necessary, to authorities, CHILL IT's partners and other third parties, such as third-party service providers used in connection with the Service.

3.2. In some cases, personal information may be transferred outside the country where the Personal Data is collected to countries with the same or better levels of protection. In the event that personal information is transferred to countries with lower levels of protection, CHILL IT will make those transfers subject to appropriate safeguards and security measures, such as standard data protection clauses adopted in the respective agreements or approved by the applicable legal authority.

3.3. In other cases for different jurisdictions, such as the European Union and the European Economic Area ("EU/EEA"), including but not limited to, Personal Data may be transferred outside of where CHILL IT conducts business. Such transfers outside the EU/EEA are made subject to appropriate safeguards and security measures, such as standard data protection clauses adopted in the respective agreements or approved by the EU Commission in accordance with the GDPR. The applicable standard data protection clauses in the respective agreements may be available for review to Users upon request.

4.1. Although the Website and/or the Service are not directed to minors, in the event that any minor has access to them, their use must be supervised by parents, guardians or legal guardians. The Website and/or the Service are permitted only for those who are of legal age to contract and are not legally inhibited or in any way prohibited from exercising legal acts, rights and/or obligations. In view of this, minors under 18 years of age are not allowed to access the Website and/or use the Service, nor to provide any Personal Data or any other type of information.

5.1. CHILL IT has adopted reasonable security measures to protect the User's information and prevent unauthorized access to their data or any unauthorized modification, disclosure or destruction thereof. The information collected by CHILL IT or provided by the User will be kept strictly confidential. Access to Personal Data is restricted to those employees, contractors, Third Party Marketers, operators and representatives of CHILL IT who need to know such data in order to perform their duties and develop or improve the Service.

5.2. Notwithstanding the above, considering that the Internet is an open system, with public access, CHILL IT cannot guarantee that unauthorized third parties may not eventually overcome security measures and use the User's information improperly.

6.1. CHILL IT reserves the right to transfer the information collected in the event of a sale or merger of CHILL IT, or an acquisition of CHILL IT's core assets, or any other type of transfer of CHILL IT to another entity and/or between CHILL IT entities. In such a case, CHILL IT shall take reasonable steps to ensure that such information is used in a manner consistent with the Privacy Policy.

7.1. CHILL IT will try, by all means at its disposal, to provide the User about whom it has collected or stored personal information, access to their Personal Data ("Right of Access"), as well as the rectification, modification or updating of the same ("Right of Rectification"), or even the cancellation of such personal data ("Right of Removal"). unless CHILL IT may deny such requests (hereinafter referred to as the "Requests"), in case it is obliged or entitled to retain such Personal Data in accordance with applicable law.

  • A). To this end, the User must send their Request by sending an email with the subject “Access to Personal Data” to [email protected]. CHILL IT may require the User to identify themselves, which may be verified by CHILL IT, as well as to specify the Personal Data to which they wish to access, rectify or remove.
  • B). CHILL IT may refuse to process Requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the User's privacy, or are considered impractical, or for which access to the Data is not necessary.
  • C). The service of access, rectification and removal of Personal Data will be provided by CHILL IT free of charge, except in the event that it requires a disproportionate or unreasonable effort, in which case an administration fee may be charged.

7.2. In the event that the User considers that his/her rights have been violated by virtue of the personal data protection laws in force, the User shall have the right to exercise the right of access, portability, rectification or removal thereof to the applicable authority according to the country where the User is located and in accordance with the procedures and forms determined in each case by these authorities. If located in Europe, the authorities applicable to Data Protection rights are independent public authorities that supervise the Website in accordance with the European Data Protection Regulation and its applicable laws. In addition, these authorities provide expert advice on personal data protection issues and handle complaints filed in the event of any apparent violation of the General Data Protection Regulation (GDPR) and relevant national laws. Each Member State of the European Union has an applicable authority for the protection of personal data and in the event that the User intends to make queries and/or complaints regarding the protection of their personal data, they must contact the Product Authority of the Member State where the User is located. To find the appropriate applicable authority, the User can access the following link: en.htm (idioma ingles)

8.1. Notwithstanding any other provision to the contrary in the Privacy Policy, CHILL IT may disclose certain personal information of the User, when it believes in good faith that such disclosure is reasonably necessary to:

  • A). avoid legal liability;;
  • B). comply with a legal requirement, such as a search warrant, subpoena, or court order;
  • C). comply with a request from a governmental or regulatory authority; or
  • D). protect the rights, property, or safety of CHILL IT, the User, or any third party.

9.1. CHILL IT may use third-party services, for which it is not responsible for the information they collect or the way in which they protect your personal information. To this end, each of these third-party services has its own privacy policies and provides, where available, a method with which the User can opt-out.

10.1. CHILL IT may modify the Privacy Policy at any time. New versions of the Privacy Policy will be notified by publishing the new version on the Website and notified through the contact channels that the User declares, where appropriate.

11.1. In the event that the User has any questions about the Privacy Policy, or about the Website of the same, he/she must contact CHILL IT, at any time, via email to [email protected].