Palladium Hotel Group - México
Chill It Wine Elevates Wine Service Standards at Palladium
Wine
12 wine machines in Grand Palladium and TRS
Chill It Wine Elevates Wine Service Standards at Palladium Hotel Group
Palladium Hotel Group, renowned for its luxury 5-star all-inclusive resorts in Costa Mujeres and Riviera Maya, sought to maintain the highest service standards for both house wines and premium à la carte selections. To achieve this, 12 Chill It Wine machines were installed across their TRS and Grand Palladium properties, ensuring every wine is served at the perfect temperature in under one minute.
Guaranteed quality
House and premium wines are always served at the ideal temperature
Operational efficiency
Significant reduction in wine restocking and service times
Resource savings
Lower ice consumption and elimination of ice buckets for wine service
Summary of results and lessons learned
With Chill It Wine, Palladium Hotel Group strengthened its value proposition, combining service excellence with greater operational efficiency in highly demanding environments.
"Chill It Wine helped us guarantee the perfect wine experience for our guests while making our operations faster and more efficient. It’s a win-win for service quality and internal processes."
