Haven Riviera - Cancun, Mexico
Haven Riviera elevates the wine and tequila experience
Wine
Wine and Tequila at the perfect temperature
Haven Riviera elevates the wine and tequila experience
Haven Riviera Cancún is an adults-only, all-inclusive luxury resort known for its contemporary Mexican design, attention to detail, and high-end service. To meet the expectations of their demanding guests, they implemented Chill It Wine to ensure every bottle is served at the perfect temperature. They also configured a special -4 °C setting to chill tequila, enhancing the experience for those who prefer it cold.
High-level service
Wines always served at the ideal temperature
Lower operational consumption
Eliminated the use of ice
Versatile beverage options
Custom setting to serve chilled tequila
Summary of results and lessons learned
With Chill It, Haven Riviera Cancún enhances the guest experience by serving both wine and tequila at the perfect temperature. The solution eliminates the need for ice and ensures a more efficient, elegant service aligned with the standards of a 5-star resort.
"Our guests expect the best. Chill It helps us deliver every wine —and now tequila— in perfect condition. It’s a noticeable and appreciated upgrade."
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